Repair and Warranty
Warranty Information
Coverage
The limited warranty is for a period of 2 years from the date of shipment of the instrument. The limited warranty on replacement parts is 1 year from the date of shipment. The limited warranty on battery pills – whether shipped with an Audioscan instrument or not – is for 90 days from the date of shipment.
The Audioscan Limited Warranty covers the following:
- Defects in hardware materials and workmanship on Audioscan equipment and replacement parts.
The Audioscan Limited Warranty does not cover the following:
- Damage, deterioration or malfunction resulting from alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, or exposure to moisture, fire, power surges, or acts of nature;
- Obsolescence of technology or obsolescence of compatibility with other non-Audioscan products.
- Instruments or components that have been repaired or serviced by individuals either not authorized or not trained by Audioscan to perform such services.
- Shipping damage to materials in transit.
Who Is Covered
The original purchaser of equipment and/or replacement parts from an authorized Audioscan distributor is covered by this limited warranty.
What Audioscan Will Do
In the event of a claim under this limited warranty, Audioscan will repair and/or replace any defective parts within a reasonable period of time, free of any charge for the necessary parts and labor to complete the repair and restore the product to its proper operating condition.
What Audioscan Will Not Do
Audioscan will not pay for transportation, or insurance during transportation, of items returned to Audioscan. These must be provided by the owner and if uninsured, Audioscan will not assume any risk of loss or damage during shipment.
Audioscan will not pay travel expenses for on-site servicing.
To Obtain a Remedy
To obtain a remedy under this limited warranty, you must contact the authorized Audioscan reseller from whom you purchased this product. Do NOT return material directly to Audioscan without authorization.
Limitation on Liability
The maximum liability of Audioscan under this limited warranty shall not exceed the actual purchase price paid for the product.
Audioscan does not warrant that the products will meet the requirements of representative or customers and in no event shall Audioscan be liable for any indirect, incidental, special or consequential damages, including loss of profits, revenue, data, or use, incurred by representative, or any customers or any other person, whether in an action in contract or tort, even if representative, any of Audioscan’s customers or any other person has been advised of the possibility of such damages.
The products are provided “as is” without warranty of any kind, either express or implied, except as has been specified by Audioscan in this document.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUDIOSCAN SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Limitations on the Audioscan Limited Warranty
This warranty gives the purchaser specific legal rights and the purchaser may also have other rights which vary between jurisdictions in different states, provinces or countries. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
Contact Us
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Information
Audioscan, A Division of Etymonic Design Inc
20 Ludwig Street, Dorchester, Ontario, N0L 1G4
Tel: 519-268-3313
Tel: 800-265-2093
Monday – Friday 8:00am – 4:30pm EST